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Terms of Service

Class RDA Impex SRL·ROEffective 31 May 2026v2.1

Terms and Conditions of Use

Operator: Class RDA Impex SRL · Jurisdiction: RO VAT / Registration No.: 29867320 · Address: Str. Pridvorului, nr.5, bl.6, Ap.1, Sector 4, București, RO Version: v2.1 · Effective from: 31 May 2026

1. Acceptance of Terms

By creating an account, accessing or using the 4PRO Biz application (hereinafter "the Service"), you confirm that you have read, understood, and agree to these Terms and Conditions of Use ("Terms"), including our Privacy Policy and Cookie Policy.

If you do not agree with any of these provisions, please do not access or use the Service.

2. Who We Are

The 4PRO Biz Service is operated by Class RDA Impex SRL, a company registered under the laws of RO, with registered address at Str. Pridvorului, nr.5, bl.6, Ap.1, Sector 4, București, RO and VAT/registration number 29867320.

For any questions regarding the protection of your personal data, you may contact our Data Protection Officer (DPO) at dpo@4pro.io.

3. Description of the Service

4PRO Biz provides a digital platform that may include, as applicable: AI-assisted food logging and nutritional analysis, personalised nutrition and lifestyle plans, coaching via messaging, progress tracking, motivational notifications, appointment and session management, document administration, or other features described within the application.

The Service is provided "as is" and may evolve periodically through the addition or removal of features.

4. Eligibility

The Service is intended for individuals aged 18 or over (or the age of majority in your jurisdiction, if higher). By using the Service, you confirm that you meet this requirement.

Persons aged between 16 and 18 may use the Service exclusively with the express consent of a parent or legal guardian, who registers the account and is responsible for its use.

5. Your Account

5.1 Registration. Creating an account requires providing accurate and up-to-date information (name, email address, phone number where applicable). You are responsible for the accuracy of this information.

5.2 Security. You are responsible for keeping your account credentials (password, access code) confidential. You must notify us immediately at dpo@4pro.io if you suspect unauthorised access.

5.3 One account per person. You may not create multiple accounts or transfer your account to another person without our written consent.

5.4 Inactive account. Accounts inactive for 24 consecutive months may be deactivated. You will be notified in advance at the email address associated with your account.

6. Acceptable Use

You agree NOT to:

  • use the Service for any unlawful purpose or in a manner inconsistent with these Terms;
  • use false account details or impersonate any other person;
  • access, test, or exploit vulnerabilities in our systems without authorisation;
  • collect or use other users' data without their consent;
  • distribute content that is illegal, abusive, defamatory, obscene, or that infringes third-party rights;
  • disrupt or overload the Service infrastructure (DoS/DDoS attacks or excessive automated behaviour);
  • use the Service for commercial activities not authorised by us.

Violation of the acceptable use rules may result in immediate suspension or deletion of your account.

7. Health and Nutrition Data

Where the 4PRO Biz application processes health-related data, some features may involve such processing, including: nutritional and dietary information, body weight and composition goals, food images analysed by AI, physical progress and discipline scores.

Where processed, this data is considered special category data under Art. 9 GDPR and is processed exclusively on the basis of your explicit consent, given at registration or upon activation of the relevant feature.

4PRO Biz does not replace professional medical advice. Content generated by the Service (nutritional plans, recommendations, AI analyses) is informational and educational in nature. It does not constitute medical advice, diagnosis, or treatment. Please consult a doctor or nutrition specialist before making significant changes to your diet or lifestyle, especially if you have pre-existing conditions.

8. AI-Generated Content

The Service uses artificial intelligence models to analyse food images, generate nutritional plans, and provide personalised coaching. You agree that:

  • AI results are indicative, not guaranteed, and may contain inaccuracies;
  • You do not rely exclusively on AI output for decisions with a significant impact on your health;
  • Your feedback may be used to improve the models, under the conditions described in the Privacy Policy.

9. Intellectual Property

9.1 Our property. The Service, source code, interface, logos, original content, and algorithms are the exclusive property of Class RDA Impex SRL or its licensors, and are protected by copyright, trademark, and other intellectual property laws.

9.2 Your licence. We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Service for personal, non-commercial purposes, in accordance with these Terms.

9.3 Your content. Content you upload (meal photos, personal notes, etc.) remains your property. You grant us a limited licence to process it for the purpose of providing the Service. We will not sell or share it with third parties without your consent, except as described in the Privacy Policy.

10. Payments and Subscriptions

If the Service includes paid premium features, these are governed by the specific terms displayed at the time of purchase, including: price, billing frequency, cancellation policy, and refund conditions.

Prices may be modified with at least 30 days' prior notice. Access to your existing subscription will not be affected until the end of the paid period.

11. Limitation of Liability

11.1 To the extent permitted by applicable law, Class RDA Impex SRL is not liable for: indirect, incidental, special, or punitive losses; loss of profit, data, or business opportunities; service interruptions caused by force majeure, cyber attacks, or third-party failures.

11.2 Our total liability to you, for any claim relating to the Service, is limited to the amount you paid for the Service in the 12 months preceding the event giving rise to the claim, or 100 EUR if the service was free.

11.3 The above limitations do not apply to damages caused intentionally or by gross negligence, nor to those that cannot be excluded by law (e.g. product liability under EU law).

12. Warranties

The Service is provided "as is" and "as available", without express or implied warranties regarding uninterrupted operation, freedom from errors, or fitness for a particular purpose, to the extent permitted by law.

We do not guarantee the absolute accuracy of AI-generated nutritional analyses, as this depends on the quality of information you provide and the inherent limitations of AI models.

13. Your Rights Regarding Personal Data

Under GDPR, as a data subject you have the following rights: the right of access (Art. 15), the right to rectification (Art. 16), the right to erasure ("right to be forgotten", Art. 17), the right to restriction of processing (Art. 18), the right to data portability (Art. 20), and the right to object (Art. 21).

You may exercise these rights directly within the application (typically from Settings → My Account) or by submitting a data subject request (DSR) to dpo@4pro.io.

Withdrawal of consent (Art. 7(3)). Where processing is based on your consent, you may withdraw it at any time, as easily as it was given, without affecting the lawfulness of processing carried out before the withdrawal.

For full details on your rights, the legal bases, retention periods, and how to exercise them, please refer to the Privacy Policy.

14. Automated Decision-Making

The Service does not take decisions based solely on automated processing (including profiling) that produce legal effects concerning you or similarly significantly affect you. Scores, recommendations, and analyses generated by AI are advisory in nature. Should any such processing be introduced, you will be informed and will have the right to obtain human intervention, to express your point of view, and to contest the decision, in accordance with Art. 22 GDPR.

15. Service and Terms Modifications

We reserve the right to modify, suspend, or discontinue any part of the Service, with or without prior notice.

Significant changes to these Terms will be communicated at least 14 days before taking effect via: an in-app banner, an email to your registered address, or a push notification. Continued use of the Service after the effective date constitutes acceptance of the changes. If you do not agree, you may delete your account before the effective date.

16. Termination

16.1 By you. You may delete your account at any time from Settings → My Account or by contacting dpo@4pro.io. Your data will be deleted in accordance with the Privacy Policy.

16.2 By us. We may suspend or delete your account with prior notice in case of breach of these Terms, or immediately in case of illegal or harmful conduct.

16.3 Effects of termination. Upon termination, your licence to use the Service ceases. Obligations that by their nature survive termination (liability, intellectual property, disputes) remain in force.

17. Governing Law and Dispute Resolution

These Terms are governed by the law of RO and the European Union, in particular the GDPR (EU Regulation 2016/679) and the e-Commerce Directive.

Any dispute shall first be subject to an amicable resolution procedure (by contacting dpo@4pro.io). If no resolution is reached within 30 days, disputes shall be resolved by the courts competent at our registered seat, with the possibility of addressing the National Supervisory Authority for Personal Data Processing (ANSPDCP) or another competent authority in accordance with EU law.

EU consumers also have the right to use the European Online Dispute Resolution platform (https://ec.europa.eu/consumers/odr).

18. General Provisions

  • Entire agreement: These Terms, together with the Privacy Policy and Cookie Policy, constitute the entire agreement between you and Class RDA Impex SRL regarding use of the Service.
  • Severability: If any provision is declared void or unenforceable, the remaining provisions remain in force.
  • Waiver: The fact that we do not exercise a right provided in these Terms does not constitute a waiver of that right.
  • Assignment: You may not assign your rights or obligations under these Terms without our written consent. We may assign these rights as part of a business transfer, with prior notice to you.

Contact

Class RDA Impex SRL Str. Pridvorului, nr.5, bl.6, Ap.1, Sector 4, București, RO DPO / Data Protection: dpo@4pro.io

Automatically generated by Legal Hub · Version v2.1 · Effective from 31 May 2026