Terms of Service
Terms and Conditions of Use
Operator: Class RDA Impex SRL · Jurisdiction: RO VAT / Registration No.: 29867320 · Address: Str. Pridvorului, nr.5, bl.6, Ap.1, Sector 4, București, RO Version: vL2.2 · Effective from: 05 September 2026
1. Acceptance of Terms
By creating an account, accessing or using the 4PRO application (hereinafter "the Service"), you confirm that you have read, understood, and agree to these Terms and Conditions of Use ("the Terms"), including the Privacy Policy and the Cookie Policy.
If you do not agree with any of these provisions, please do not access or use the Service.
2. Who We Are
The 4PRO Service is operated by Class RDA Impex SRL, a company registered under the laws of RO, with registered address at Str. Pridvorului, nr.5, bl.6, Ap.1, Sector 4, București, RO and VAT/registration number 29867320.
For any question regarding the protection of personal data, you may contact our Data Protection Officer (DPO) at dpo@4pro.io.
3. Description of the Service
4PRO provides a digital platform that may include, as applicable: account and profile management, progress tracking, notifications, appointment and session management, document administration, or other features described within the application.
The Service is provided "as is" and may evolve periodically through the addition or removal of features.
4. Eligibility
The Service is intended for individuals aged at least 18 years (or the age of majority in your jurisdiction, if higher). By using the Service, you confirm that you meet this requirement.
Persons aged between 16 and 18 may use the Service exclusively with the express consent of a parent or legal guardian, who registers the account and is responsible for the manner in which it is used.
5. Your Account
5.1 Registration. Creating an account requires providing accurate and up-to-date information (name, email address, phone number, as applicable). You are responsible for the accuracy of this information.
5.2 Security. You are responsible for keeping your account credentials (password, access code) confidential. You must notify us immediately at dpo@4pro.io if you suspect unauthorised access.
5.3 One account per person. You may not create multiple accounts or transfer your account to another person without our written consent.
5.4 Inactive account. Accounts inactive for 24 consecutive months may be deactivated. You will be notified in advance at the associated email address.
6. Acceptable Use
You agree NOT to:
- use the Service for any unlawful purpose or in a manner inconsistent with these Terms;
- use false account details or impersonate another person;
- access, test, or exploit vulnerabilities in our systems without authorisation;
- collect or use other users' data without their consent;
- distribute content that is illegal, abusive, defamatory, obscene, or that infringes third-party rights;
- disrupt or overload the Service infrastructure (DoS/DDoS attacks or excessive automated behaviour);
- use the Service for commercial activities not authorised by us.
Breach of the acceptable use rules may lead to the immediate suspension or deletion of the account.
7. Content Generated by Artificial Intelligence
Where the Service uses artificial intelligence (AI) models to generate content or recommendations, you agree that:
- AI results are indicative, not guaranteed, and may contain inaccuracies;
- You do not rely exclusively on AI output for decisions with a significant impact;
- Your feedback may be used to improve the models, under the conditions described in the Privacy Policy.
8. Intellectual Property
8.1 Our property. The Service, the source code, the interface, the logos, the original content, and the algorithms are the exclusive property of Class RDA Impex SRL or its licensors and are protected by copyright, trademark, and other intellectual property laws.
8.2 Your licence. We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Service for personal, non-commercial purposes, in accordance with these Terms.
8.3 Your content. The content you upload (personal notes, documents, etc.) remains your property. You grant us a limited licence to process it for the purpose of providing the Service. We will not sell or share it with third parties without your consent, subject to the exceptions described in the Privacy Policy.
9. Payments and Subscriptions
If the Service includes paid premium features, these are governed by the specific terms displayed at the time of purchase, including: the price, the billing frequency, the cancellation policy, and the refund conditions.
Prices may be modified with at least 30 days' prior notice. Access to an existing subscription will not be affected until the end of the paid period.
10. Limitation of Liability
10.1 To the extent permitted by applicable law, Class RDA Impex SRL is not liable for: indirect, incidental, special, or punitive losses; loss of profit, data, or business opportunities; service interruptions caused by force majeure, cyber attacks, or third-party failures.
10.2 Our total liability towards you, for any type of claim relating to the Service, is limited to the amount you paid for the Service in the 12 months preceding the event giving rise to the claim, or to 100 EUR if the service was free of charge.
10.3 The above limitations do not apply to damage caused intentionally or by gross negligence, nor to damage that cannot be excluded by law (e.g. liability for defective products under EU legislation).
11. Warranties
The Service is provided "as is" and "as available", without express or implied warranties as to uninterrupted operation, freedom from errors, or fitness for a particular purpose, to the extent permitted by law.
AI-generated content may contain inaccuracies and is informational in nature, as its accuracy depends on the quality of the information you provide and on the inherent limitations of AI models.
12. Your Rights Regarding Personal Data
Under the GDPR, as a data subject you have the following rights: the right of access (Art. 15), the right to rectification (Art. 16), the right to erasure ("the right to be forgotten", Art. 17), the right to restriction of processing (Art. 18), the right to data portability (Art. 20), and the right to object (Art. 21).
You may exercise these rights directly within the application (usually from Settings → My Account) or by submitting a data subject request (DSR) to dpo@4pro.io.
Withdrawal of consent (Art. 7(3)). Where processing is based on your consent, you may withdraw it at any time, as easily as it was given, without affecting the lawfulness of processing carried out before the withdrawal.
For full details on your rights, the legal bases, the retention periods, and the manner of exercising them, please consult the Privacy Policy.
13. Automated Decisions
Within the Service, no decisions are taken based solely on automated processing (including profiling) that produce legal effects concerning you or that similarly affect you to a significant extent. Scores, recommendations, and analyses generated by AI are advisory in nature. Should such processing be introduced, you will be informed and will have the right to obtain human intervention, to express your point of view, and to contest the decision, in accordance with Art. 22 GDPR.
14. Modifications to the Service and to the Terms
We reserve the right to modify, suspend, or discontinue any part of the Service, with or without prior notice.
Significant changes to these Terms will be communicated at least 14 days before they take effect by: an in-app banner, an email to the registered address, or a push notification. Continued use of the Service after the effective date constitutes acceptance of the changes. If you do not agree, you may delete your account before the effective date.
15. Termination
15.1 By you. You may delete your account at any time from Settings → My Account or by contacting dpo@4pro.io. Your data will be deleted in accordance with the Privacy Policy.
15.2 By us. We may suspend or delete your account with prior notice in the event of a breach of these Terms or, immediately, in the event of illegal or harmful conduct.
15.3 Effects of termination. Upon termination, the licence to use the Service ceases. Obligations that by their nature survive termination (liability, intellectual property, disputes) remain in force.
16. Governing Law and Dispute Resolution
These Terms are governed by the law of RO and of the European Union, in particular by the GDPR (EU Regulation 2016/679) and the e-Commerce Directive.
Any dispute shall first be subject to an amicable resolution procedure (by contacting dpo@4pro.io). If no solution is reached within 30 days, disputes shall be resolved by the courts competent at our registered seat, with the possibility of addressing the National Supervisory Authority for Personal Data Processing (ANSPDCP) or another competent authority in accordance with EU legislation.
EU consumers also retain the right to have recourse to national alternative dispute resolution (ADR) entities, as well as the right to bring proceedings before the competent courts.
17. General Provisions
- Entire agreement: These Terms, together with the Privacy Policy and the Cookie Policy, constitute the entire agreement between you and Class RDA Impex SRL regarding the use of the Service.
- Severability: If any provision is declared void or unenforceable, the remaining provisions remain in force.
- Waiver: The fact that we do not exercise a right provided in these Terms does not constitute a waiver of that right.
- Assignment: You may not assign the rights or obligations arising from these Terms without our written consent. We may assign these rights as part of a business transfer, with prior notice to you.
Contact
Class RDA Impex SRL Str. Pridvorului, nr.5, bl.6, Ap.1, Sector 4, București, RO DPO / Data Protection: dpo@4pro.io
Version vL2.2 · Effective from 05 September 2026